After the user provides an answer, the text field will be automatically turned off again. If you turn the text field off but use the Question action in your chatbot, the text field will be activated so that the user can answer that question. Remember that if you do so, you’ll need to build your chatbot using rich messages. Text field - if needed, you can turn the text field off. Powered by - you can turn off this option to remove the Powered by ChatBot label from your Chat Widget. It should briefly describe your business and explain how the chatbot can help the user. Welcome screen - you can enable this option to show the welcome screen with a description and your social media links before the chat starts.īot name - type your chatbot’s name here.ĭescription - this short text is displayed on the welcome screen. To create your Chat Widget and configure its settings, open your AI chatbot, navigate to the Integrations icon, and click Connect next to the Chat Widget option. If one isn’t found on the conversation tree, it will use the knowledge from AI Knowledge, and then use AI Assist to provide the best answer. The AI chatbot will search for an answer in the Start Flow module first. If you need to test only a specific interaction or action, you can start testing from any step of your chatbot by right-clicking on that interaction.

Easy chatbot maker